LampsDirect.co.uk Reviews

4.9 Rating 1,449 Reviews
99 %
of reviewers recommend LampsDirect.co.uk
4.9
Based on 1,449 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read LampsDirect.co.uk Reviews

About LampsDirect.co.uk:

Lamps Direct is a premium supplier of Replacement Projector Lamps. Our lamps are exactly that, our own brand of projector lamps. We produce exceptional quality, high brightness, long life lamps, but at a great price.

Visit Website

Phone:

08001337173

Email:

Sales@lampsdirect.co.uk

Location:

LampsDirect1 The Galloway CentreExpress Way
Newbury
RG14 5TL

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Anonymous
Anonymous  // 01/01/2019
It was delivered really quickly and is an excellent product . I needed it for a big public event for my projector and it worked perfectly all weekend . Would highly recommend.
Helpful Report
Posted 3 days ago
I needed a lamp in a hurry, and was very pleased with the swift service i received. The person on the end of the phone was helpful and polite, and she was reassuring when it came to my anxiety about not getting the lamp in time! As it turned out, my replacement lamp wasn't quite as bright as I'd hoped, but the "no quibble" return was exactly that. I ordered another lamp, and returned the old one without issue.
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Posted 1 week ago
I would highly recommend Lamps Direct for any projector lamp replacement or any of there accessories. Very easy website and was delivered on time.
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Posted 1 week ago
stock shown was not accurate however sorted out quickly with good comms
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Posted 2 weeks ago
I purchased replacement lamp for my projector. Once i put it in projector, lamp worked only for 2-3 minutes then it shut off (shows error light due to lamp). Also noticed that brightness of the pictures is darker than original lamp. My original lamp gives some issues, but still works, so I replaced back original and picture was great. So i did put back new lamp and still shut off after 2-3 min. I decided to return it. But looks like this company is not providing return label, so i had to ship myself which cost me 15$. The company is not willing to reimburse shipping cost, meaning that i just waisted 15$ for nothing, i waisted my time and money for bad product. Absolute NOT recommend this company to buy replacement parts.
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Posted 2 weeks ago
Helpful advice on the phone to ensure I got the right replacement lamp and the differences between models. Arrived promptly with notifications during transit.
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Posted 2 weeks ago
Good service. Well priced.
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Posted 2 weeks ago
Excellent stock availability and service
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Posted 3 weeks ago
Smooth and fast
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Posted 3 weeks ago
Lamps Direct have always been there to replace my projector bulbs and offer excellent service. Due to a problem with a bulb that was bought in July 2023 which was not used but developped a fault when used in February 2024, I was offered a discount on a new bulb, which was expedited and delivered by next working day. Over the years I have had 2-3 different projectors and my current one (An Optoma) the bulb was quickly sourced as an OEM and with a good warranty for it, it was fitted and has performed flawlessly from new. I highly recommend them as an excellent retailer, prompt delivery, excellent service, and very helpful customer services. Many thanks.
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Posted 3 weeks ago
Great service & highly efficient staff. Ordered a lamp for an old InFocus projector which came really quickly & well packaged. Unfortunately, the lamp wasn’t the problem as the projector had broken. I rang customer services who were brilliant & told me how to obtain a refund. Excellent service throughout. Thankyou.
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Posted 4 weeks ago
Good website and great updates about shipping.
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Posted 1 month ago
Very good service the lamp Arrived quickly - excellent service p
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Posted 1 month ago
Fast service will use again
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Posted 1 month ago
Good price, good service. Don't know whether the bulb works as it's a spare!
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Posted 1 month ago
Lamps Direct are super efficient, with a brilliant website, enabling me to find the correct product part for my projector, which arrived very promptly. My projector's bulb had stopped working, but with the replacement bulb, was back up and working within a few days. Our projector is used to screen all the Freeview Channels and Amazon Prime, so without Lambs Direct amazing service, we would have been forced to watch our old television.
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Posted 1 month ago
Twice in the last fortnight I have ordered lamps from LampsDirect.co.uk to replace old, burnt-out ones. I needed next-day delivery, and that is EXACTLY what I got. I'm happy with the product, and VERY satisfied with the delivery speed.
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Posted 1 month ago
Excellent customer service. Fast delivery - will definitely use again.
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Posted 1 month ago
Absolutely brilliant replacement lamp, I would recommend it to anyone who wants to replace their lamp and also the price was excellent. Thank you LampsDirect
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Posted 1 month ago
Lamp well package, simple to fit and excellent picture quality. V happy
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Posted 1 month ago
LampsDirect.co.uk is rated 4.9 based on 1,449 reviews