LampsDirect.co.uk Reviews

4.90 Rating 1,142 Reviews
99 %
of reviewers recommend LampsDirect.co.uk
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read LampsDirect.co.uk Reviews

About LampsDirect.co.uk:

Lamps Direct is a premium supplier of Replacement Projector Lamps. Our lamps are exactly that, our own brand of projector lamps. We produce exceptional quality, high brightness, long life lamps, but at a great price.

Visit Website

Phone:

08001337173

Email:

Sales@lampsdirect.co.uk

Location:

LampsDirect1 The Galloway CentreExpress Way

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Anonymous
Anonymous  // 01/01/2019
Sent me a faulty lamp that blew up after 1 hour. Expected me to pay for another one and go through the hassle of returning the faulty one. I dont have the time to do that nor do i have a printer to print a label.
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Posted 2 months ago
Please avoid using this company. I ordered a new 'original inside' PJ bulb for my Sony PJ. The bulb that arrived was a non branded cheap generic bulb. NOT Philips or Osram. The bulb housing was also damaged! I contacted the company, but they repeatedly ignored my emails. Lesson learned here...avid this company!!!
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Posted 3 months ago
The “Original Inside” lamp I ordered came with a blatantly none original lamp installed, despite the box listing it as “Original Inside”. I have contacted them by email, but had no response in 3 days. Luckily I used PayPal so I’ll be raising a complaint with them.
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Posted 3 months ago
Communications was poor as I had to chase where my order was, then to be hold they were struggling to get hold of the item and would I like them to try again. Why advertise something you can't get hold of. This will be 6 weeks of waiting now to get a lamp.
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Posted 5 months ago
The lamp bricked my projector with a spark-inducing POP. Infuriatingly, though perhaps inevitably, Lamps Direct claimed it to be a problem with the projector itself, despite it having functioned brilliantly for years. After then seeing their tragic rating on Trustpilot about suspect lamps (which I wish I had seen earlier) and being told that my postage (x2) wouldn't be refunded "because it's a return-to-base warranty", I had to accept that I paid out two lots of postage just to have my projector destroyed, not to mention the cost of a replacement projector on top. Beware!
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Posted 10 months ago
After a long test on my lamp , I realise the lamp I purchased it's completely different than my original one, so the verdict is the lamp is no good.this was my replacement from the one I return as well.
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Posted 1 year ago
LampsDirect.co.uk is rated 4.90 based on 1,142 reviews