LampsDirect.co.uk Reviews

4.9 Rating 1,466 Reviews

99 %

of reviewers recommend LampsDirect.co.uk

4.9

Based on 1,466 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About LampsDirect.co.uk:

Lamps Direct is a premium supplier of Replacement Projector Lamps. Our lamps are exactly that, our own brand of projector lamps. We produce exceptional quality, high brightness, long life lamps, but at a great price.

Visit Website

Phone:

08001337173

Email:

Sales@lampsdirect.co.uk

Location:

LampsDirect1 The Galloway CentreExpress Way
Newbury
RG14 5TL

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LampsDirect.co.uk 5 star review on 18th May 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was sent a clearly used bulb. It was dimmer than the bulb it was replacing and already arching. I struggle to believe they could have been ignorant of the condition of the bulb. They just ripped me off.”

Helpful Report

Posted 2 weeks ago

I am sorry you were disappointed with your purchase. All our lamps are brand new and covered under a warranty so if an issue we will always replace free of charge within the warranty period. Please do get in touch with our customer service team who are always willing to help.

Posted 1 week ago

“Rapid delivery, good product, smooth and easy !!!”

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Posted 3 months ago

“Great service from Lamps Direct. The Epson lamp arrived well packaged and on time. What more can I ask for. Mark”

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Posted 5 months ago

“Team was very helpful in sorting out the right lamp for my projector after i ordered the wrong one! They processed the refund on the previous order quickly. and the new lamp arrived within a couple of days. Excellent service.”

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Posted 5 months ago

“Very pleased with the quick delivery and price of replacement lamp unit for my epsom projector. Swapped unit and projector now working again. Would order again from this company.”

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Posted 5 months ago

“Delivery came within the allotted window that I paid for, express next day. Really happy with the product. My only feedback would be to make it clear that the company doesn’t operate at weekends as other online retailers do and so would help to manage expectations of when delivery might be dispatched. I ordered on a Friday when the next day cutoff was passed, but couldn’t find out information on whether it would be dispatched on Saturday. Got a thorough explanation from customer services on the Monday, but could use more info on the site.”

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Posted 5 months ago

“Amazing ! Quick, simple and match the needs.”

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Posted 5 months ago

“Last night I gave a presentation to our Garden Club this was the first I had used the new lamp replacement, within the hours it went with a loud pop and faild, it lasted only 70 minutes. I have rung your office and they asked me to contact sales by e-mail giving my order No I do not have an order No. I can return the lamp to you or drive over to your office as I live near Andover - thank you”

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Posted 5 months ago

“great as described and well packaged”

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Posted 5 months ago

“Excellent speedy service, staff excellent and knowledgeable. Able to pickup from the company directly on Friday for event on Saturday. Saved the day. Thank you.”

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Posted 6 months ago

“LampsDirect had: Exactly what we needed! (with a clear infomative detailed website) We got: Exactly what we ordered! It arrived: Exactly in the time-frame we required! It cost us: Exactly the price we needed when compared to other companies with the same lamp.”

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Posted 6 months ago

“Very quick reliable service.”

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Posted 6 months ago

“Quick delivery, well packaged and competitive price”

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Posted 6 months ago

“Quick delivery and product came in excellent condition”

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Posted 7 months ago

“Easy to find correct bulb. Very fast delivery, less than 24 hrs”

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Posted 7 months ago

“Fast delivery. The lamp works well. Chepear than in other places. I highly recommend.”

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Posted 7 months ago

“Could not be more pleased, prompt, secure delivery and lamp works great, highly recommended.”

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Posted 7 months ago

“It was delivered really quickly and is an excellent product . I needed it for a big public event for my projector and it worked perfectly all weekend . Would highly recommend.”

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Posted 7 months ago

“I needed a lamp in a hurry, and was very pleased with the swift service i received. The person on the end of the phone was helpful and polite, and she was reassuring when it came to my anxiety about not getting the lamp in time! As it turned out, my replacement lamp wasn't quite as bright as I'd hoped, but the "no quibble" return was exactly that. I ordered another lamp, and returned the old one without issue.”

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Posted 8 months ago

“I would highly recommend Lamps Direct for any projector lamp replacement or any of there accessories. Very easy website and was delivered on time.”

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Posted 8 months ago

LampsDirect.co.uk is rated 4.9 based on 1,466 reviews