LampsDirect.co.uk Reviews

4.9 Rating 1,466 Reviews

99 %

of reviewers recommend LampsDirect.co.uk

4.9

Based on 1,466 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About LampsDirect.co.uk:

Lamps Direct is a premium supplier of Replacement Projector Lamps. Our lamps are exactly that, our own brand of projector lamps. We produce exceptional quality, high brightness, long life lamps, but at a great price.

Visit Website

Phone:

08001337173

Email:

Sales@lampsdirect.co.uk

Location:

LampsDirect1 The Galloway CentreExpress Way
Newbury
RG14 5TL

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LampsDirect.co.uk 5 star review on 18th May 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“stock shown was not accurate however sorted out quickly with good comms”

Helpful Report

Posted 8 months ago

“I purchased replacement lamp for my projector. Once i put it in projector, lamp worked only for 2-3 minutes then it shut off (shows error light due to lamp). Also noticed that brightness of the pictures is darker than original lamp. My original lamp gives some issues, but still works, so I replaced back original and picture was great. So i did put back new lamp and still shut off after 2-3 min. I decided to return it. But looks like this company is not providing return label, so i had to ship myself which cost me 15$. The company is not willing to reimburse shipping cost, meaning that i just waisted 15$ for nothing, i waisted my time and money for bad product. Absolute NOT recommend this company to buy replacement parts.”

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Posted 8 months ago

“Helpful advice on the phone to ensure I got the right replacement lamp and the differences between models. Arrived promptly with notifications during transit.”

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Posted 8 months ago

“Good service. Well priced.”

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Posted 8 months ago

“Excellent stock availability and service”

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Posted 8 months ago

“Smooth and fast”

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Posted 8 months ago

“Lamps Direct have always been there to replace my projector bulbs and offer excellent service. Due to a problem with a bulb that was bought in July 2023 which was not used but developped a fault when used in February 2024, I was offered a discount on a new bulb, which was expedited and delivered by next working day. Over the years I have had 2-3 different projectors and my current one (An Optoma) the bulb was quickly sourced as an OEM and with a good warranty for it, it was fitted and has performed flawlessly from new. I highly recommend them as an excellent retailer, prompt delivery, excellent service, and very helpful customer services. Many thanks.”

Helpful Report

Posted 8 months ago

“Great service & highly efficient staff. Ordered a lamp for an old InFocus projector which came really quickly & well packaged. Unfortunately, the lamp wasn’t the problem as the projector had broken. I rang customer services who were brilliant & told me how to obtain a refund. Excellent service throughout. Thankyou.”

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Posted 8 months ago

“Good website and great updates about shipping.”

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Posted 8 months ago

“Very good service the lamp Arrived quickly - excellent service p”

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Posted 8 months ago

“Fast service will use again”

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Posted 9 months ago

“Good price, good service. Don't know whether the bulb works as it's a spare!”

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Posted 9 months ago

“Lamps Direct are super efficient, with a brilliant website, enabling me to find the correct product part for my projector, which arrived very promptly. My projector's bulb had stopped working, but with the replacement bulb, was back up and working within a few days. Our projector is used to screen all the Freeview Channels and Amazon Prime, so without Lambs Direct amazing service, we would have been forced to watch our old television.”

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Posted 9 months ago

“Twice in the last fortnight I have ordered lamps from LampsDirect.co.uk to replace old, burnt-out ones. I needed next-day delivery, and that is EXACTLY what I got. I'm happy with the product, and VERY satisfied with the delivery speed.”

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Posted 9 months ago

“Excellent customer service. Fast delivery - will definitely use again.”

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Posted 9 months ago

“Absolutely brilliant replacement lamp, I would recommend it to anyone who wants to replace their lamp and also the price was excellent. Thank you LampsDirect”

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Posted 9 months ago

“Lamp well package, simple to fit and excellent picture quality. V happy”

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Posted 9 months ago

“Very quick service and excellent price for genuine product.”

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Posted 9 months ago

“Great service and price lamp is perfect as described!”

Helpful Report

Posted 9 months ago

“Best price, fast delivery.”

Helpful Report

Posted 9 months ago

LampsDirect.co.uk is rated 4.9 based on 1,466 reviews