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LampsDirect.co.uk Reviews

4.9 Rating 1,466 Reviews
99 %
of reviewers recommend LampsDirect.co.uk
4.9
Based on 1,466 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read LampsDirect.co.uk Reviews

About LampsDirect.co.uk:

Lamps Direct is a premium supplier of Replacement Projector Lamps. Our lamps are exactly that, our own brand of projector lamps. We produce exceptional quality, high brightness, long life lamps, but at a great price.

Visit Website

Phone:

08001337173

Email:

Sales@lampsdirect.co.uk

Location:

LampsDirect1 The Galloway CentreExpress Way
Newbury
RG14 5TL

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Anonymous
Anonymous  // 01/01/2019
Arrived next day and all working great thank you
Helpful Report
Posted 6 years ago
The Customer service was outstanding. The person I that spoke to me provided all the information i needed. Very good
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Posted 7 years ago
Very happy with the website and ordering procedures. Delivery was prompt and arrived well packaged. The price was competitive and the unit fitted easily into the projector. The only issue which prevented 5 starts was that the bulb supplied needs to be verified by the projector each time it is turned on, and that some features "cannot be found." In other words, it's not a "genuine" replacement. I'm not sure this fact is stated on the website. One feature is that the lamp is locked in "eco" mode. For us this is not a problem as we can control the ambient lighting, but for other this might be a problem. I also suspect that other features which might affect the lamp life might be disabled as well. Time will tell... So yes I'd absolutely recommend Lamps Direct but some clarity in what buying "compatible" means would be welcome.
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Posted 7 years ago
Impressively fast service and very good value
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Posted 7 years ago
Good helpful service and quick delivery. Lamp at a reasonable price.
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Posted 7 years ago
easy to order, arrived next day, works fine. Wish all suppliers were reliable like this.
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Posted 7 years ago
Very good service
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Posted 7 years ago
I was very pleased with the new lamp for my BenQ W1100. It was the correct bulb and a like for like replacement. The delivery was as stated. However the lamp would benefit from some fitting instructions as I had to turn to YouTube for a guide. Otherwise very pleased.
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Posted 7 years ago
Ordered bulbs on Thursday afternoon and the bulbs arrived Friday lunch time excellent service as always
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Posted 7 years ago
Good, quick, efficient service
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Posted 7 years ago
Fast efficient service
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Posted 7 years ago
Very good communication after placing order and exceptionally fast delivery. Very good. Thank you!!
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Posted 7 years ago
Super quick delivery
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Posted 7 years ago
Well i found this site by searching Optoma forum, i needed a bulb which had exploded for my Optoma HD141X, after buying, a bulb from ebay, which was terrible after i replaced, i used this site Lampsdirect, i phoned to confirm price was for Lamp, thinking just the bulb, but it was the whole lot, housing, and bulb, all for £78.97 DELIVERED, now here is the best it turned up next day, and i ordered late afternoon, arrived by 11 0 clock next morning, and fitted in seconds,, The bulb quality is fantastic, i can honestly say the picture quality is better than the original bulb brand new when i bought the projector may 2016. All i can say is im very impressed, with the service and quality, i can't say at the moment if the bulb will last , but we will see, i cant see why i shouldn't get 2000 hrs min thank you lampsdirect, you have a very satisfied xcustomerx, many thanx Mark Clements, Leigh
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Posted 7 years ago
Really helpful on the phone. Thanks
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Posted 7 years ago
Arrived the next day, works great. Perfect.
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Posted 7 years ago
Good service, delivered next day and new lamp worked perfectly
Helpful Report
Posted 7 years ago
Efficient service provided by LampsDirect, Order placed with them on Thursday 19th, alas the lamp didn't arrive on next day due to issues with the courier. Lamps Direct worked tirelessly to resolve the problems to ensure the bulb was delivered as fast as they could and the goods were delivery safely. These issues were nothing to do with LampsDirect and they refunded the courier charges due to the problems they had with the courier, would not hesitate to use them again. Excellent service and communication, and well done to Neil (Manager) for resolving this and getting things sorted.
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Posted 7 years ago
Rapid delivery; replacement lamp is doing its job; no problems; would choose LampsDiect.co.uk again.
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Posted 7 years ago
Quick delivery. Bulb works and makes my projector 100% better. Good value, assume not oem.
Helpful Report
Posted 7 years ago
LampsDirect.co.uk is rated 4.9 based on 1,466 reviews